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Browser Requirements and Security Standards
Internet Banking Log In
Investment Log In
The following browsers are compatible with U.S. Bank-hosted Web pages and Web-based applications:
Internet Explorer 7.0 and above
Mozilla Firefox 3.0 and above
Chrome 5.0 and above
Safari 5.0 and above
Upgrade Your Browser
It's quick, easy, and free! Even if you already have the required minimum browser version, you may want to consider upgrading. Just follow one of these links:
Microsoft Internet Explorer Downloads1 
Firefox Product Downloads1 
Google Chrome Downloads1 
Safari Downloads1
Find Your Current Software Information
To find your current software information, choose "Help" located on your top browser toolbar. Then choose the "About" option.
Operating Systems
The following operating systems are compatible with U.S. Bank-hosted Web pages and Web-based applications:
Microsoft® Windows 2000 or newer, XP and Vista
Mac OS X
Enabling JavaScript
To use Internet Banking, your browser must have JavaScript enabled. To enable JavaScript, consult the Help menu of your browser.
Security Standards
At U.S. Bank, we understand that security is very important to our U.S. Bank Internet Banking customers. Although we cannot guarantee absolute confidentiality of data transmitted over the public Internet, we encrypt all data transmissions between your computer and our data center using the strongest-available, industry-standard SSL (Secure Socket Layer) protocols.
To access U.S. Bank Internet Banking, you must use a browser that supports 128-bit encryption. The browsers listed above support this technology.
Personal IDs and Passwords
Personal IDs are used by U.S. Bank employees as a means of identifying customers, much like a checking account number, and are not encrypted information. For security reasons, Passwords are encrypted and are known only to the user. No one at U.S. Bank will ever need to know your Password, and you should never furnish it to anyone who claims to represent U.S. Bank. Together, your Personal ID and Password add to the security of U.S. Bank Internet Banking.
Password Security
You are allowed three attempts to enter your Personal ID and Password correctly on the log in page. If you are unsuccessful, choose "Log In Assistance" from the log in page to change your Password (this Web Security measure does not affect access to phone banking or ATM banking). It is a good additional security measure to change your Password frequently. Simply log in, go to "Your Profile" or "Customer Service," and choose "Change Password." Also, if you forget your Password, you may reset it online. Just choose "Log In Assistance" on the log in page.
Account Numbers
For your security, U.S. Bank Internet Banking will display only the last four digits of your account number.
Automatic Log Out
As a safety precaution, we will terminate your secured banking session for you after 15 minutes of inactivity. If your session is terminated before you've completed your banking, simply return to the log in page to resume banking.
When you've finished your Internet Banking session, be sure to log out by choosing the "Log Out" button. It's also a good idea to close your browser after you log out and clear your browser history occasionally to ensure that your information is cleared from your browser's memory.
Browser Navigation
As an additional security measure, we prevent pages containing your private information from being saved on your computer. You may receive error messages from your browser requiring you to choose "reload" or "refresh" to go back or forward in your banking sessions when you use your browser's Back or Forward buttons. Simply follow the instructions to access the last page you visited.
Security Involves You
You play an important role in protecting your security. Above all, maintain the secrecy of your Internet Password. Never tell anyone your Password or write it down in a place where it could be associated with your Personal ID. If you think someone else may have access to your Password, contact us immediately. It's a good idea to change your Password often (you can do this anytime by going to "Your Profile" or "Customer Service" and choosing "Change Password").
1 By selecting this link, you will leave U.S. Bank is not responsible for the content of or products and services provided by the site you will be entering, nor does it guarantee the accuracy of information contained in the site. Please note that the site may have different privacy and information security policies than those of U.S. Bank.
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